Terms of Service
Brooks Law, PC

Terms of Service

These terms govern use of brookslawfirmai.app, the internal staff platform of Brooks Law, PC.

The platform

This platform is operated by Brooks Law, PC, a Massachusetts professional corporation (“Brooks Law,” “we,” “us”). It exists to support the firm’s own legal work. It provides tools to firm personnel. It does not render legal advice to the public, it does not create an attorney-client relationship with anyone who reaches it, and nothing shown on it should be relied on as legal advice.

Who may use it

Use is limited to Brooks Law, PC personnel who have been issued an account. It is also open to clients and other authorized recipients who follow a single-use link the firm has sent them. Each link has one purpose: signing a document, making a payment, or managing email notifications about a matter. There is no public sign-up. Any other access, or any attempt at access, is unauthorized.

Accounts

Accounts are personal to the individual they are issued to and are not transferable. Credentials must not be shared, delegated, or used by anyone other than the account holder, and verification codes sent for sign-in must not be passed to another person. Account holders are responsible for what happens under their account and must report a suspected compromise to the firm administrator immediately.

Accounts carry role and practice-area permissions that determine what each person may open. Those limits are part of the firm’s obligations to its clients: working around them, or using another person’s account to reach a matter, is a misuse of the platform.

Closing an account

To close your account, email the platform administrator at albert@brookslawfirm.com. Accounts are also closed when a person leaves the firm. Deleting your data is covered in the Privacy Policy.

Acceptable use

The platform may be used only for the firm’s legitimate business and for the matters the user is authorized to work on. Users must not scrape, crawl, or run automated processes against the platform or its interfaces. They must not try to probe, bypass, or interfere with its authentication, permission, or rate controls. They must not copy or extract records except as their work requires and the firm’s policies allow. They must not introduce malicious code or otherwise disrupt the platform.

Client information on the platform is confidential and, in most instances, privileged. It must be handled in accordance with the Massachusetts Rules of Professional Conduct and the firm’s own confidentiality obligations, regardless of how convenient the platform makes it to move.

Government systems and third-party services

Certain features query government systems on the firm’s behalf, including the USCIS Case Status API and electronic notices from the Executive Office for Immigration Review, and are used only for matters the firm handles. Those queries are subject to the terms and access conditions the relevant agency sets, and users must not use them for any matter the firm does not represent.

The platform also depends on third-party providers for hosting, storage, email, payments, messaging, and AI processing. Information they receive is described in the Privacy Policy. Their availability is not within the firm’s control.

Availability, changes, and suspension

The platform is provided as it is, for internal use, and it may change. Features may be added, altered, or withdrawn, and access may be interrupted for maintenance or by circumstances outside the firm’s control. The firm may suspend or terminate any account at any time, including on separation from the firm or where use of the platform appears to conflict with these terms or with the firm’s professional obligations.

Output generated by the platform is a starting point for professional judgment. That includes drafts, calculations, extracted data, and anything produced with AI assistance. A responsible attorney or staff member must review it before it is relied upon, filed, or sent.

Ownership

The platform, its software, and its contents are the property of Brooks Law, PC or its licensors. Client information belongs to the clients and to their matters, and is held subject to the firm’s duties to them. No right to copy, redistribute, or reuse any part of the platform is granted by access to it.

Changes to these terms

When we change these terms or the Privacy Policy, we will publish a plain-language summary of what changed. If you have a staff account, you must review it and actively accept the new version before you can continue using the platform.

Change of ownership

If Brooks Law, PC merges, is acquired, or transfers its practice, we will notify users first, and any successor must agree to protect user and client information under terms at least as protective as the Privacy Policy.

Governing law

These terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws rules. The state and federal courts sitting in Massachusetts are the venue for any dispute arising out of them.

Contact

Questions about these terms may be directed to the platform administrator at albert@brookslawfirm.com or to Brooks Law, PC at the address below.